Privacy Policy

At Shenkin, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our services. By using our services, you agree to the terms outlined in this policy.

We may collect personal information that you provide directly to us, such as:

• Name
• Email address
• Phone number
• Payment details (if applicable)
• Other details necessary to provide our services to you

We use the information we collect to:

• Provide and improve our services
• Respond to inquiries and customer service requests
• Process transactions (if applicable)
• Send you important information related to your account or our services
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes. 

We may share your personal information in the following circumstances:

• With third-party service providers who assist us in operating our business (e.g., payment processors, email service providers) – but only for the purpose of completing necessary tasks and services.
• If required by law or legal process (e.g., to comply with a subpoena, court order, or other legal obligations).

We use a variety of security measures to protect your personal information, including encryption, secure servers, and access controls. However, no system can be 100% secure, and we cannot guarantee the absolute security of your information.

You have the right to:

• Access, correct, or update your personal information.
• Opt out of receiving marketing communications from us (if applicable) by following the unsubscribe instructions in any email you receive.
• Request that we delete your personal information, subject to certain exceptions (e.g., for legal compliance).

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date of the updated policy will be indicated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at: info@shenkin.com

At Shenkin we only text in response to inbound  inquiries made by phone, text or email. We will then request permission by text to continue to message you while providing you the opportunity to text "STOP" to opt out.